Pink Ribbon Natural's Policy

Returns & Exchanges

Products that are returned are only eligible to be exchanged. Items that are exchanged will receive a redemption code towards their next order. Items that are exchanged must be in its original form and packaging. 

You will be responsible for paying for your own shipping cost for all exchanged items.

Please contact us with any further concerns that you may have in regards to your order. 

Shipping Policies

** During the holiday season all orders placed between Nov. 28th- Jan. 2nd will have 2 additional days added to our normal processing and shipping time.

All orders are processed and shipped out between 4-6 business days.

During promotional sales orders are processed and shipped between 7-10 business days. Once you order has been shipped you will receive an e-mail with your USPS tracking number.

Shipping Damages & Lost/Stolen Packages

Damage or loss that occurs during the delivery process is the carriers responsibilities. 

We are not responsible for lost or stolen packages. If the tracking number indicates that the package was delivered, then you must contact the carrier. 

We are happy to assist you with any damage claims, just reach out to us at

Custom Orders

Custom Orders are available upon request. However, we do not do customized  orders for discontinued items. We do minor changes to existing items. 

Custom orders does not apply for promotional sales. 

Customize Shea Butter products are only available in Mega Size. Customize Soap orders must be four soaps or greater. 

Please fill out form below:


Frequently Asked Questions

Do you make large quantity orders?

Please fill out Large Quantity Order Form: